Terms of service

RIONAVA – TERMS OF SERVICE

Introduction

Welcome to Rionava. By visiting our website and accessing the information, digital materials, services, and products we provide, you agree to the terms outlined in this User Agreement, as well as our Privacy Policy.

This agreement is effective as of January 1, 2025.
Rionava reserves the right to update this User Agreement at any time without prior notice. Continued use of the website after changes are made will constitute acknowledgment and acceptance of modified terms.

Responsible Use & Conduct

By accessing our website and resources (“Resources”), you agree to:

  • Use our Resources only for lawful purposes and as permitted under this User Agreement and applicable laws.

  • Provide accurate and up-to-date information when required.

  • Maintain confidentiality of any login credentials associated with your account.

  • Refrain from accessing or attempting to access Resources through automated, unethical, or unauthorized means.

  • Refrain from copying, distributing, selling, or reselling any Resources unless formally authorized by Rionava.

  • Use open communication tools responsibly and avoid submitting harmful, unlawful, defamatory, misleading, or infringing content.

Any submitted content via comments, reviews or other public areas, that does not violate third-party copyrights, becomes the property of Rionava and grants us the right to reproduce or distribute at our discretion.

You agree to indemnify and hold harmless Rionava, its owners, affiliates, employees, and partners from damages or claims resulting from violation of this User Agreement.

Privacy

Your privacy is important to us. Details regarding collection and handling of information are outlined in our Privacy Policy.

Limitation of Warranties

All Resources and products on this website are provided “as is” and “as available”. We do not warrant that:

  • Resources will meet your requirements,

  • Resources will be error-free, uninterrupted, secure, or timely,

  • Information received will always be accurate or reliable,

  • Any defects will be corrected.

Content downloaded or accessed is done at your own discretion and risk.

Limitation of Liability

Any claim against Rionava shall be limited to the amount paid for the product or service in question. Rionava is not liable for any indirect, incidental, or consequential damages.

Copyright & Trademarks

All content, branding, images, and materials available on the Rionava website are the intellectual property of Rionava and are protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.

Shipping & Delivery

Orders are typically processed within 1–2 business days and normally arrive within 6–12 business days depending on destination and carrier conditions.

Delivery times may vary due to customs, weather, carrier delays, or regional logistics.

If you require assistance with your order status, please email us at:

📩 contact@rionava.com

Refund Guarantee (Not Applicable to Resellers or Distributors)

We stand behind our product with a 90-Day Money Back Guarantee.

If within 90 days of purchase you are not satisfied or feel Rionava did not meet your expectations, simply email us at contact@rionava.com to request a full refund.

You do not need to return an opened bottle due to the nature of the product.

There are:

  • No hidden fees

  • No restocking charges

  • No requirement to ship back opened product

Refund processing time depends on your payment provider.

Payment Type Estimated Time
Credit Card 5–7 Business Days
Debit Card 5–10 Business Days

Feedback is welcomed but not required to receive a refund.

Spam & Communication Policy

Rionava only sends marketing emails to customers who consent or subscribe. You may unsubscribe at any time using the link provided in our emails.

We do not support unsolicited commercial messaging of any kind.

Dispute Resolution

By using this website, you agree that any dispute related to your purchase or use of our Resources will be resolved through binding arbitration where permitted by law and not through class action litigation.

Contact Information

If you have questions about these Terms of Service, please contact us:

📩 contact@rionava.com